All Systems Operational

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Welcome to Fourth's home for critical incident alerts and status updates.

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Uptime over the past 90 days. View historical uptime.
Hosted in US Operational
HotSchedules Web Application Operational
HotSchedules Mobile Application Operational
HotSchedules Forecast Manager Operational
HotSchedules Real-Time Dashboard Operational
HotSchedules Train (Schoox) Operational
Platform & Single Sign-on Operational
Integration Data processing Operational
US HR and Payroll Operational
Analytics Operational
Macromatix Core Operational
Macromatix Mobile Operational
Macromatix Forecast Manager Operational
Macromatix Real-Time Dashboard Operational
Inventory Operational
Labor Productivity Operational
Recipe & Menu Engineering Operational
Purchasing & Inventory (Adaco) Operational
Purchase to Pay (Tradesimple) Operational
Fuego Admin Tool Operational
Fuego App Operational
Peoplematter Operational
iQ Web App and Action Service Operational
Tip Pooling Operational
Hosted in EMEA Operational
Analytics Operational
Applicant Tracking System (ATS) Operational
Engage Operational
HR (UK) Operational
Scheduling (Labour Productivity) Operational
Payroll Operational
FnB (Stock Live) Operational
Inventory (Stock R9) Operational
Ordering (Marketplace) Operational
Purchase to Pay (Tradesimple) Operational
Purchasing and Inventory (Adaco) Operational
Recipes and Menus (StarChef) Operational
Fourth Platform & Single Sign On Operational
ESS Operational
Fourth App Operational
Team Hours 3rd Party Operational
Team Hours Standalone Operational
Eparts Operational
iQ Web App and Action Service Operational
Hosted in APAC Operational
Inventory Operational
Purchasing & Inventory (Adaco) Operational
Recipe & Menu Engineering (Starchef) Operational
Labour Productivity Operational
Macromatix Core Operational
Macromatix Mobile Operational
Analytics Operational
Fourth Platform & Single Sign On Operational
iQ Web App and Action Service Operational
Communications Channels Operational
Phone System Operational
Help Centre & Chat Operational
Mobile Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Inventory System Maintenance (US) Oct 20, 2026 08:00-10:00 UTC

The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.

If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2026 - 10:36 UTC

Inventory System Maintenance (EMEA) Oct 21, 2026 06:00-08:00 UTC

The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.

If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2026 - 10:37 UTC

Inventory System Maintenance (APAC) Oct 21, 2026 13:30-15:30 UTC

The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.

If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2026 - 10:37 UTC

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

Recipe Menu Engineering System Maintenance (APAC)
Completed - The scheduled maintenance has been completed.
Oct 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:30 UTC
Scheduled - The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in

If you have any queries please do not hesitate to contact help.fourth.com
Oct 12, 13:23 UTC
Recipe Menu Engineering System Maintenance (EMEA)
Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:30 UTC
Scheduled - The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in

If you have any queries please do not hesitate to contact help.fourth.com
Oct 12, 13:23 UTC

Oct 13, 2026

Critical Incident - Peoplematter - Users Unable to Login
Resolved - This incident has been resolved.
Oct 13, 08:03 UTC
Investigating - We are aware of a critical incident that may be affecting some of our customers.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Oct 10, 19:26 UTC
Recipe Menu Engineering System Maintenance (US)
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:30 UTC
Scheduled - The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in

If you have any queries please do not hesitate to contact help.fourth.com
Oct 12, 13:23 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Adaco System Maintenance (US)
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 UTC
Scheduled - The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: The Purchasing & Inventory system will be unavailable to all users during this period

Portals impacted: us1.p2p.na1.fourth.com, us2.p2p.na1.fourth.com, us3.p2p.na1.fourth.com, us4.p2p.na1.fourth.com, us5.p2p.na1.fourth.com

If you have any queries please do not hesitate to contact help.fourth.com
Sep 30, 14:14 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Adaco System Maintenance (EMEA/APAC)
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 UTC
Scheduled - The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.

Impact: The Purchasing & Inventory system will be unavailable to all users during this period

EMEA Portals impacted: emea7.adaco.com, emea8.adaco.com, emea9.adaco.com, emea10.adaco.com, and emea12.adaco.com.

UAE Portals impacted: ae1.p2p.ae1.fourth.com, ae2.p2p.ae1.fourth.com

APAC Portals impacted: apac1.adaco.com

If you have any queries please do not hesitate to contact help.fourth.com
Sep 30, 14:13 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Critical Incident - Single Sign On - "Sorry, but we're having trouble signing you in.", Error
Resolved - This incident has been resolved.
Oct 2, 16:05 UTC
Monitoring - We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.
Oct 1, 21:15 UTC
Identified - We have taken some steps to resolve and are beginning to see some signs of improvement.

We are continuing to diligently work towards returning service to normal levels.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.
Oct 1, 20:15 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service
Oct 1, 19:45 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service
Oct 1, 19:15 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service
Oct 1, 18:48 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service
Oct 1, 18:12 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service
Oct 1, 17:46 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Oct 1, 17:18 UTC
Update - We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Oct 1, 16:48 UTC
Investigating - We are aware of a critical incident that may be affecting some of our customers.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Oct 1, 16:23 UTC

Oct 1, 2026

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