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HotSchedules Web Application
Operational
HotSchedules Mobile Application
Operational
HotSchedules Forecast Manager
Operational
HotSchedules Real-Time Dashboard
Operational
HotSchedules Train (Schoox)
Operational
Platform & Single Sign-on
Operational
Integration Data processing
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US HR and Payroll
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Analytics
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Macromatix Core
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Macromatix Mobile
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Macromatix Forecast Manager
Operational
Macromatix Real-Time Dashboard
Operational
Inventory
Operational
Labor Productivity
?
Operational
Recipe & Menu Engineering
Operational
Purchasing & Inventory (Adaco)
Operational
Purchase to Pay (Tradesimple)
Operational
Fuego Admin Tool
?
Operational
Fuego App
?
Operational
Peoplematter
Operational
Hosted in EMEA
Operational
Analytics
Operational
Applicant Tracking System (ATS)
Operational
Engage
Operational
HR (UK)
Operational
Scheduling (Labour Productivity)
Operational
Payroll
Operational
FnB (Stock Live)
Operational
Inventory (Stock R9)
Operational
Ordering (Marketplace)
Operational
Purchase to Pay (Tradesimple)
Operational
Purchasing and Inventory (Adaco)
Operational
Recipes and Menus (StarChef)
Operational
Fourth Platform & Single Sign On
Operational
ESS
Operational
Fourth App
Operational
Team Hours 3rd Party
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Team Hours Standalone
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Eparts
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Communications Channels
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Phone System
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Help Centre & Chat
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Email
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Hosted in APAC
Operational
Inventory
Operational
Purchasing & Inventory (Adaco)
Operational
Recipe & Menu Engineering (Starchef)
Operational
Labour Productivity
Operational
Macromatix Core
?
Operational
Macromatix Mobile
?
Operational
Analytics
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Fourth Platform & Single Sign On
Operational
Mobile Apps
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Adaco Platform Maintenance (EMEA) Oct 22, 2025 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:51 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:51 UTC
Adaco Platform Maintenance (US) Oct 22, 2025 07:00-09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:50 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:50 UTC
Adaco Platform Maintenance (APAC) Oct 22, 2025 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:51 UTC
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:51 UTC
Inventory Platform Maintenance (EMEA) Oct 23, 2025 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:53 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:53 UTC
Inventory Platform Maintenance (US) Oct 23, 2025 07:00-09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:52 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:52 UTC
Inventory Platform Maintenance (APAC) Oct 23, 2025 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:53 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:53 UTC
Pension Module / NEST Maintenance Notification Oct 25, 2025 08:00-15:00 UTC
Please be advised, the government workplace pension scheme providers NEST will be carrying out essential maintenance.
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:33 UTC
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:33 UTC
Labour Productivity Platform Maintenance (EMEA) Oct 28, 2025 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:59 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:59 UTC
Purchase to Pay Platform Maintenance (EMEA) Oct 28, 2025 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:54 UTC
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:54 UTC
Purchase to Pay Platform Maintenance (US) Oct 28, 2025 07:00-09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:54 UTC
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:54 UTC
Inventory System Maintenance (US) Oct 28, 2025 08:00-10:00 UTC
The next scheduled Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Labour Productivity Platform Maintenance (APAC) Oct 28, 2025 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:59 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:59 UTC
FnB Platform Maintenance (EMEA) Oct 29, 2025 00:00-02:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The FnB Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 08:00 UTC
Impact:
- The FnB Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 08:00 UTC
Inventory Platform Maintenance (EMEA) Oct 29, 2025 06:00-08:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Inventory Platform Maintenance (APAC) Oct 29, 2025 12:30-14:30 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 14, 2025 - 11:26 UTC
Recipe Menu Engineering Platform Maintenance (EMEA) Oct 30, 2025 05:00-07:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:57 UTC
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:57 UTC
Recipe Menu Engineering System Maintenance (US) Oct 30, 2025 07:00-09:00 UTC
The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:57 UTC
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:57 UTC
Recipe Menu Engineering Platform Maintenance (APAC) Oct 30, 2025 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:58 UTC
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Oct 07, 2025 - 07:58 UTC
Pension Module / NEST Maintenance Notification Nov 2, 2025 01:00-06:00 UTC
Please be advised, the government workplace pension scheme providers NEST will be carrying out essential maintenance.
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:34 UTC
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:34 UTC
Pension Module / NEST Maintenance Notification Nov 3, 2025 18:00 - Nov 4, 2025 00:00 UTC
Please be advised, the government workplace pension scheme providers NEST will be carrying out essential maintenance.
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:35 UTC
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:35 UTC
Pension Module / NEST Maintenance Notification Nov 4, 2025 18:00 - Nov 5, 2025 00:00 UTC
Please be advised, the government workplace pension scheme providers NEST will be carrying out essential maintenance.
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:35 UTC
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:35 UTC
Pension Module / NEST Maintenance Notification Nov 5, 2025 18:00 - Nov 6, 2025 00:00 UTC
Please be advised, the government workplace pension scheme providers NEST will be carrying out essential maintenance.
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:36 UTC
Impact during this period:
• The Fourth Pension module will be unavailable during this maintenance period.
• All Starter and Leaver files will continued to be generated by Fourth and stored on the SFTP folder. NEST will not be processing these files during the period of downtime, therefore the details will not show within your NEST portals. Once the maintenance is complete, NEST will automatically pick up and process the files held on the Fourth SFTP.
If you have any queries, please do not hesitate to contact help.fourth.com
Posted on Oct 17, 2025 - 12:36 UTC