In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2026 - 00:00 UTC
Feb 03, 2026 - 00:00 UTC
Scheduled - The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 3, 2026 00:00-02:00 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Feb 3, 2026 00:00-02:00 UTC
Monitoring - We have been made aware of an issue where historical WFM release notes have been unintentionally sent via email to subscribed customers.
This was caused by a technical issue during a bulk update within our help center tooling. The process has now been force-stopped, and we are working to fully mitigate any remaining notifications that may still be in transit due to email delivery latency.
We sincerely apologise for the inconvenience this may have caused and appreciate your patience while this is resolved.
No action is required from customers.
You can remain subscribed to release notes and will continue to receive them as normal going forward.
Dec 19, 2025 - 15:42 UTC
This was caused by a technical issue during a bulk update within our help center tooling. The process has now been force-stopped, and we are working to fully mitigate any remaining notifications that may still be in transit due to email delivery latency.
We sincerely apologise for the inconvenience this may have caused and appreciate your patience while this is resolved.
No action is required from customers.
You can remain subscribed to release notes and will continue to receive them as normal going forward.
Dec 19, 2025 - 15:42 UTC
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
Labour Productivity Platform Maintenance (APAC) Feb 3, 2026 16:00-18:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Jan 06, 2026 - 13:27 UTC
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Jan 06, 2026 - 13:27 UTC
Fourth Analytics Platform Maintenance Notification Feb 7, 2026 09:00-10:00 UTC
The Fourth scheduled platform maintenance windows are intended to support the planning and execution of internal and third-party maintenance activities.
Impact during maintenance (analytics.na1.fourth.com and secure.gooddata.com only):
• The Fourth Analytics system will be unavailable to all users for the duration on the maintenance window.
• Any reports scheduled to be sent during the maintenance window will be processed after the system comes back online.
• Any attempted data uploads to Fourth Analytics during this downtime will fail and not be automatically retried.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Jan 26, 2026 - 10:43 UTC
Impact during maintenance (analytics.na1.fourth.com and secure.gooddata.com only):
• The Fourth Analytics system will be unavailable to all users for the duration on the maintenance window.
• Any reports scheduled to be sent during the maintenance window will be processed after the system comes back online.
• Any attempted data uploads to Fourth Analytics during this downtime will fail and not be automatically retried.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Jan 26, 2026 - 10:43 UTC
Adaco System Maintenance (EMEA/APAC) Feb 16, 2026 21:00-23:00 UTC
The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
EMEA Portals impacted: emea7.adaco.com, emea8.adaco.com, emea9.adaco.com, emea10.adaco.com, and emea12.adaco.com.
UAE Portals impacted: ae1.p2p.ae1.fourth.com, ae2.p2p.ae1.fourth.com
APAC Portals impacted: apac1.adaco.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:02 UTC
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
EMEA Portals impacted: emea7.adaco.com, emea8.adaco.com, emea9.adaco.com, emea10.adaco.com, and emea12.adaco.com.
UAE Portals impacted: ae1.p2p.ae1.fourth.com, ae2.p2p.ae1.fourth.com
APAC Portals impacted: apac1.adaco.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:02 UTC
Fourth Platform Maintenance Feb 18, 2026 09:00-10:30 UTC
Dear Customer,
Fourth will be performing planned maintenance that will impact the availability of the Fourth HR Gateway.
Maintenance Date/Time: Wednesday Feb 18, 2026 09:00 - 10:30 UTC
Customers using the Fourth HR Gateway for integrations into Fourth from Workforce Management third-party HR and payroll, should expect the following service impact:
- HR Gateway API will be inaccessible for the duration of the maintenance. Please refrain from calling this API as any requests will return errors.
- Any scheduled updates and integrations from e.g. Prism / Workday will not be processed during the downtime and will need to be re-run after the maintenance is completed.
No action should be required from you before the maintenance window.
After the migration is complete, please re-run any failed or missed integration jobs that were scheduled during the outage period.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services.
Posted on Jan 30, 2026 - 08:02 UTC
Fourth will be performing planned maintenance that will impact the availability of the Fourth HR Gateway.
Maintenance Date/Time: Wednesday Feb 18, 2026 09:00 - 10:30 UTC
Customers using the Fourth HR Gateway for integrations into Fourth from Workforce Management third-party HR and payroll, should expect the following service impact:
- HR Gateway API will be inaccessible for the duration of the maintenance. Please refrain from calling this API as any requests will return errors.
- Any scheduled updates and integrations from e.g. Prism / Workday will not be processed during the downtime and will need to be re-run after the maintenance is completed.
No action should be required from you before the maintenance window.
After the migration is complete, please re-run any failed or missed integration jobs that were scheduled during the outage period.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services.
Posted on Jan 30, 2026 - 08:02 UTC
Adaco System Maintenance (US) Feb 19, 2026 07:00-11:00 UTC
The next scheduled Purchasing & Inventory system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
Portals impacted: us1.p2p.na1.fourth.com, us2.p2p.na1.fourth.com, us3.p2p.na1.fourth.com, us4.p2p.na1.fourth.com, us5.p2p.na1.fourth.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:03 UTC
Impact: The Purchasing & Inventory system will be unavailable to all users during this period
Portals impacted: us1.p2p.na1.fourth.com, us2.p2p.na1.fourth.com, us3.p2p.na1.fourth.com, us4.p2p.na1.fourth.com, us5.p2p.na1.fourth.com
If you have any queries please do not hesitate to contact help.fourth.com
Posted on Feb 02, 2026 - 11:03 UTC