The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The HR & Payroll Module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 08:56 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 08:58 UTC
The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 13, 2024 - 10:35 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 08:59 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 21, 2024 - 12:45 UTC
Scheduled -
As part of our continued effort to improve our Infrastructure, Fourth will be upgrading the underlying infrastructure that underpins the Fourth Analytics within the EMEA Region.
Maintenance Date/Time: Wednesday 20th March - 12:00 - 15:00 UTC
Maintenance Impact:
- The Fourth Analytics system will be available to all users for the duration on the maintenance window.
- Any scheduled Fourth Analytics export jobs will either be paused by the respective Fourth core solution or, where possible, rescheduled to execute after the maintenance window.
- Customers are advised to expect potential delays in data being exported to Fourth Analytics after the maintenance window.
If you have any queries please do not hesitate to contact Fourth & HotSchedules Customer Success Portal
Feb 19, 2024 - 14:50 UTC
The next scheduled Recipe Menu Engineering system maintenance release will take place as per the timings below. This release will include new features and enhancements.
Impact: No prolonged downtime is expected. Session interruptions may be experienced during the deployment window and users will need to log back in
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 13, 2024 - 10:35 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Purchasing & Inventory Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 08:58 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:01 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:01 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Inventory Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:00 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:02 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The Purchase to Pay system will not be available to users during this time.
- Purchase to Pay FTP folders and AS2 will be unavailable and any messages will need to be resent after the maintenance window
- Customers sending orders and GRNs via R9 will not be able to create orders for suppliers in Purchase to Pay when the FTP is unavailable. These orders will need to be placed before the maintenance window.
- Suppliers sending documents directly to the Purchase to Pay FTP during the maintenance will need to resent once the maintenance is complete
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:03 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:05 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:05 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The Recipe & Menu Engineering module Platform will be unavailable to all users during this period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:04 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:08 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:08 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- Users will not be able to access Labour Productivity module.
- The T&A API will not be in use. If T&A data is sent via FTP during the maintenance window, this will need to be reset once the maintenance has been completed.
- Submission of T&A data through Synel (for North American customers) may be unavailable during these maintenance windows. Submissions will automatically resumed post maintenance without any customer involvement.
- The HR, BI and Additional payments (tips) API will not be in use. Please do not send this data during the maintenance window.
- The FTP service for Sales imports will not be in use during the downtime window. Please ensure any sales import data is sent after the maintenance window.
- Scheduled automated BI export jobs that run during the maintenance window will be rescheduled to after window.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:07 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact: The ESS Platform will be unavailable to all users during this period.
Posted on
Mar 08, 2024 - 09:10 UTC
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required.
Impact:
- The FnB Platform will be unavailable to all users during this period.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
If you have any queries please do not hesitate to contact help.fourth.com
Posted on
Mar 08, 2024 - 09:09 UTC