All Systems Operational

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Welcome to Fourth's home for critical incident alerts and status updates.

Please subscribe to your relevant component or multiple components as well as regions to follow incidents that could affect your business.

Hosted in US Operational
90 days ago
99.99 % uptime
Today
Hot Schedules Web Application Operational
90 days ago
99.98 % uptime
Today
Hot Schedules Mobile Application Operational
90 days ago
99.98 % uptime
Today
Platform & Single Sign-on Operational
90 days ago
100.0 % uptime
Today
Hotschedules Train (Schoox) Operational
90 days ago
100.0 % uptime
Today
Integration Data processing Operational
90 days ago
100.0 % uptime
Today
US HR and Payroll Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Macromatix Core Operational
90 days ago
100.0 % uptime
Today
Macromatix Mobile Operational
90 days ago
99.99 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Labor Productivity ? Operational
90 days ago
100.0 % uptime
Today
Recipe & Menu Engineering Operational
90 days ago
100.0 % uptime
Today
Purchasing & Inventory (Adaco) Operational
90 days ago
100.0 % uptime
Today
Purchase to Pay (Tradesimple) Operational
90 days ago
100.0 % uptime
Today
Hosted in EMEA Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Applicant Tracking System (ATS) Operational
90 days ago
99.99 % uptime
Today
Engage & Mobile Apps Operational
90 days ago
100.0 % uptime
Today
HR (UK) Operational
90 days ago
100.0 % uptime
Today
Labour Productivity Operational
90 days ago
99.77 % uptime
Today
Payroll Operational
90 days ago
100.0 % uptime
Today
FnB (Stock Live) Operational
90 days ago
100.0 % uptime
Today
Inventory (Stock R9) Operational
90 days ago
100.0 % uptime
Today
Ordering (Marketplace) Operational
90 days ago
100.0 % uptime
Today
Purchase to Pay (Tradesimple) Operational
90 days ago
100.0 % uptime
Today
Purchasing and Inventory (Adaco) Operational
90 days ago
100.0 % uptime
Today
Recipes and Menus (StarChef) Operational
90 days ago
100.0 % uptime
Today
Fourth Platform & Single Sign On Operational
90 days ago
100.0 % uptime
Today
Communications Channels Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
Help Centre & Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
Hosted in APAC Operational
90 days ago
100.0 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Purchasing & Inventory (Adaco) Operational
90 days ago
100.0 % uptime
Today
Recipe & Menu Engineering (Starchef) Operational
90 days ago
100.0 % uptime
Today
Labour Productivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021
Resolved - We are confident that our solution has resolved this incident. This will conclude the updates to the status page.

We apologise for this disruption.
Aug 4, 10:05 UTC
Monitoring - We have identified the issue and implemented a solution and are currently monitoring for completeness. The system is now performing as expected again.
Aug 4, 09:25 UTC
Investigating - We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Aug 4, 09:06 UTC
Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - Monitoring continues to show that all of our services are available to customers and that the global outage affecting DNS services has been resolved.
Jul 22, 17:17 UTC
Monitoring - The global DNS issue appears to have been resolved and all services are now accessible to customers.
We will monitor the situation closely and give a further update in 30 minutes
Jul 22, 16:49 UTC
Update - The issue has been identified as part of a global issue with the DNS service which is making significant parts of the internet including Amazon and major banks unavailable. Whilst our servers and services are up and running they are not accessible to our customers.

We will update this channel every 30 minutes and apologize for any inconvenience that this will cause.
Jul 22, 16:30 UTC
Investigating - We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.
Jul 22, 16:03 UTC