FnB Platform Database Tier Maintenance

Scheduled Maintenance Report for Fourth

Completed

The scheduled maintenance has been completed.
Posted Sep 23, 2026 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2026 - 23:01 UTC

Scheduled

As part of the continued commitment to the scalability and security of our technology stack, Fourth will be completing an upgrade to the database tier that underpins the FnB Manager Platform.

Maintenance window:
Tuesday 22nd September 2026 23:00UTC – Duration: 5hours

Impact during the maintenance window stated above:
The following FnB Manager services will be unavailable to all users:
- Website Front end via HTTPS/S
- Placing orders
- FnB API
- Sales Submission API

General:
- This is a technical refresh on the database tier. There will be no changes to the application tier.
- Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
- The application frontend/website will display a maintenance page during the maintenance window and will be unavailable for all functions. As a result, Orders cannot be placed via the FnB Live frontend/website for the duration of the maintenance window.
- Any impacted Fourth Analytics export jobs will be rescheduled to run after the maintenance is complete.
- Access to FTP endpoints will be accessible, data can be delivered, however, will not be processed during the maintenance window.

If you have any queries regarding this scheduled maintenance, please use the comments functionality on the ‘Upcoming Fourth Platform Database Tier Upgrade’ Fourth Communities page HERE
Posted Sep 08, 2026 - 16:22 UTC
This scheduled maintenance affected: Hosted in EMEA (FnB (Stock Live)).