The scheduled Fourth Platform Maintenance has been completed successfully.
Posted Apr 25, 2026 - 03:53 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2026 - 02:00 UTC
Scheduled
As part of our ongoing investment in the performance, scalability, and security of the Fourth platform, we will be carrying out scheduled maintenance across the EMEA platform. This proactive work helps ensure we continue to deliver a reliable and secure service for all our customers.
Maintenance Window Saturday 25 April 2026, 03:00 – 05:00 BST
During this window, the following Fourth applications will be unavailable to all users:
• Workforce Management UK HR & Payroll (People System), Scheduling (Labour Productivity), UK Applicant Tracking System (ATS)
• Inventory Management Purchasing & Inventory (Adaco), Inventory (R9), Recipe & Menu Engineering (StarChef), Purchase to Pay (TradeSimple)
• Mobile Applications Access to Fourth accounts via Fourth SSO, the Fourth app (including branded apps), all connected apps, e.g. Ordering, Counting, Receiving, Menu Cycles, etc.
• Fourth Analytics
Integrations All Fourth Integration APIs will remain available, except for the Labour Productivity API (Fourth HR Gateway), which will be unavailable during the maintenance window. To avoid processing errors, we recommend not sending data to the Labour Productivity API during this time. Any submissions attempted during the maintenance window will fail and must be resent by the customer once maintenance is complete.
Scheduled Jobs and Data Processing Scheduled jobs, imports, exports, and scheduled tasks should continue to run as expected. If any processes fail during the maintenance window, they will automatically be re-triggered once maintenance is complete. Imports or exports scheduled for Fourth Analytics or Fourth Connect during the maintenance window will automatically run after the maintenance is finished.
Questions If you have any questions regarding this scheduled maintenance, please use the comments functionality on the following Fourth Customer Success Portal article: Fourth Platform Maintenance | Saturday 25 April 2026
Thank you for your continued partnership.
Posted Mar 26, 2026 - 15:46 UTC
This scheduled maintenance affected: Hosted in EMEA (Analytics, Applicant Tracking System (ATS), Engage, HR (UK), Scheduling (Labour Productivity), Payroll, Inventory (Stock R9), Ordering (Marketplace), Purchase to Pay (Tradesimple), Purchasing and Inventory (Adaco), Recipes and Menus (StarChef), Fourth Platform & Single Sign On, ESS, Fourth App, Team Hours 3rd Party, Team Hours Standalone, Eparts, iQ Web App and Action Service) and Mobile Apps.