UK HR and Payroll Platform

Scheduled Maintenance Report for Fourth

Completed

The scheduled maintenance has been completed.
Posted Sep 23, 2026 - 04:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2026 - 23:00 UTC

Scheduled

As part of the continued commitment to the scalability and security of our technology stack, Fourth will be completing an upgrade which will have an impact some UK HR & Payroll services.

Maintenance window:
Tuesday 22nd September 2026 23:00UTC – Duration: 5hours

Impact during the maintenance window stated above:
The following UK HR & Payroll services will experience delays in processing data:
- File Import (FMS)
- Recruitment
- T&A
- The FhAPI (used for FnB exports and T&A) will be unavailable

General:
- There will be no changes to the application tier.
- OnBoarding or UK HR API will not be affected.
- Files submitted to T&A and File Import (FMS) during the maintenance window will be processed / re-processed once it finishes.
- Fourth Connect or posting of T&A files to www.fourthhospitality.com it won't be affected.
- Not impact to other ftp files to be processed by UK HR & Payroll systems (except T&A and Recruitment mentioned above).

If you have any queries regarding this scheduled maintenance, please use the comments functionality on the ‘Upcoming Fourth Platform Database Tier Upgrade’ Fourth Communities page HERE
Posted Sep 08, 2026 - 16:22 UTC
This scheduled maintenance affected: Hosted in EMEA (HR (UK), Payroll).