FnB Platform Database Tier Maintenance

Scheduled Maintenance Report for Fourth

Completed

FnB Platform Database Tier Maintenance

PLEASE NOTE: Due to unforeseen circumstances, this has unfortunately been postponed

The impact statement previously provided is no longer valid and FnB will remain operational.

We will confirm the new maintenance window in due course.

We apologise for any inconvenience caused.
Posted Jun 23, 2026 - 12:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 22, 2026 - 15:53 UTC

Scheduled

As part of the continued commitment to the scalability and security of our technology stack, Fourth will be completing an upgrade to the database tier that underpins the FnB Manager Platform.

Maintenance window:
Wednesday 24th June 2026 19:00 – 00:00 UTC

Impact during the maintenance window stated above:

The following FnB Manager services will be unavailable to all users during this maintenance window:
Website Front end via HTTPS/S
Placing orders
FnB API
Sales Submission API


General:

This is a technical refresh on the database tier. There will be no changes to the application tier.
Please ensure that all orders required to be placed during this time are completed before the start of the maintenance period.
The application frontend/website will display a maintenance page during the maintenance window and will be unavailable for all functions. As a result, Orders cannot be placed via the FnB Live frontend/website for the duration of the maintenance window.
Any impacted Fourth Analytics export jobs will be rescheduled to run after the maintenance is complete.
Access to FTP endpoints will be accessible, data can be delivered, however, will not be processed during the maintenance window.




If you have any queries regarding this scheduled maintenance, please use the comments functionality on the ‘Upcoming Fourth Platform Database Tier Upgrade’ Fourth Communities page HERE
Posted Jun 11, 2026 - 13:13 UTC
This scheduled maintenance affected: Hosted in EMEA (FnB (Stock Live)).